Welcome to Apex Bedroom Furniture.

We are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below before placing an order.

1. Shipping Area

Apex Bedroom Furniture currently ships throughout the United Kingdom.

At this time, we do not offer international shipping.

We only deliver to valid residential and business addresses within the United Kingdom.

2. Free Shipping

Apex Bedroom Furniture is pleased to offer FREE standard shipping on all orders.

* No minimum order value is required.

* No hidden delivery charges apply.

* The price displayed at checkout is the final price you pay.

* Customers pay only through Cash on Delivery when the order arrives.

3. Order Processing Time

Orders are processed after they have been successfully received and verified.

Processing Time:

* 1–2 Business Days

Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time

After processing, orders are typically delivered within:

* 1 Business Day

Estimated Total Delivery Time:

* 1–3 Business Days

Delivery times may vary slightly due to:

* Public holidays

* Severe weather conditions

* Courier service delays

* High-demand periods

* Events beyond our reasonable control

5. Cash on Delivery

Apex Bedroom Furniture operates exclusively on a Cash on Delivery (COD) basis.

* No online payment is required.

* Customers pay the order amount when the package is delivered.

* Please ensure someone is available at the delivery address to receive and pay for the order.

6. Order Tracking

Where tracking information is available, customers will receive shipping updates after dispatch.

You may contact our support team at any time regarding the status of your order.

7. Shipping Address Accuracy

Please ensure your delivery information is accurate before submitting your order, including:

* Full Name

* Street Address

* Apartment or Unit Number (if applicable)

* Town or City

* Postcode

* Phone Number

Apex Bedroom Furniture is not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.

8. Damaged or Missing Deliveries

If your order arrives damaged or if there is an issue with delivery, please contact our customer support team as soon as possible.

To help us resolve the issue quickly, please provide:

* Your Order Number

* Photos of the package (if damaged)

* A description of the issue

We will work promptly to find a suitable solution.

9. Failed Deliveries

If delivery cannot be completed due to:

* Incorrect address details

* Customer unavailability

* Refusal to accept the order

we may attempt to contact you to arrange redelivery.

Repeated failed delivery attempts may result in cancellation of the order.

10. Order Changes & Cancellation

Because orders are processed quickly, changes or cancellation requests may not always be possible after an order has been placed.

If you need to modify or cancel an order, please contact us immediately after placing it.

We will do our best to accommodate your request where possible.

11. Contact Information

United Kingdom House, 190 Great Portland Street, London, England W1W 8BB, United Kingdom

Email: support@apexbedroomfurniture.co.uk

Phone: +44 7777 600717

Website: apexbedroomfurniture.co.uk

Business Hours:

Monday – Friday: 09:00 AM – 05:00 PM

Saturday & Sunday: Closed